FAQs
Transportation
After landing at Alta Airport, drive west on Road E6 toward Alteidet. Just before reaching Alteidet, turn right and follow signs for Jøkelfjord on Road FV7966. The drive takes approximately 1 hour and 10 minutes, but this can vary depending on traffic, road conditions, and any stops you might make along the way. Once in Jøkelfjord, find Isbreen The Glacier by following local signs (Google Maps can be misleading).
Private transfers from Alta Airport can be arranged upon request.
Local transfers within a 10-minute drive will be easily accessible and provided by the staff. However, for longer distances, you will need to arrange transportation in advance as certain activities might require transport to their starting points. If you are using your own vehicle, this will not be an issue, and our staff will provide directions.
Yes, we have a helipad located just behind our igloo property, providing guests with the convenience of arriving directly by helicopter. We are happy to support you in arranging a private helicopter transfer with DUE NORTH Air for you.
We also offer helicopter touring, with endless opportunities for exploration, adventure, and breathtaking views of dramatic fjords, pristine beaches, and rugged mountains of Northern Norway.
Yes, we offer a private transfer by RIB from Tromsø.
Weather & Clothing
Isbreen The Glacier is a four-season destination, each with its own magic - whether you’re drawn to witnessing the northern lights, experiencing the midnight sun, or exploring vibrant fall landscapes. The best time to visit depends on the activities you wish to enjoy. For more details on what each season offers, please refer to our seasons section.
The ideal recommendations might vary based on your travel time, yet here are some overarching guidelines to consider:
Throughout the winter months, it is advisable to pack:
- Long woolen undergarments
- Winter hat, mittens, gloves, and a cozy buff neck or scarf
- Insulated winter footwear
- Winter pants and a down jacket
As for the other months, monitoring the weather forecast is key due to notable temperature variations. However, some general suggestions include:
- Hat, gloves, and a versatile buff neck
- A wind-resistant jacket
- Sturdy Gore-Tex footwear
Remember, taking a plunge into the Arctic waters is a once-in-a-lifetime experience. Do not miss the chance to check it off your bucket list! Also, our outdoor jacuzzis are available year-round, so don't forget to pack your swimwear!
Payment & Tipping
All services require advance booking and prepayment via bank transfer, as we do not have a card terminal available for on-the-spot transactions.
Experiences
We kindly ask that you request any activities you'd like to book before your stay to avoid disappointment. During high season, availability with our suppliers may be limited, and requesting in advance allows us to explore alternative options for you. Please note that all our experiences are private.
Property Facilities & Equipment
In winter, all igloos are equipped with snowshoes which guests can use at any time. There is a shorter and longer track starting right at the property.
In summer, guests can use the e-bikes for a tour on their own. Your private host is happy to recommend suitable routes.
It is highly recommended to go for a cold plunge in the fjord, a truly Arctic experience everyone should do when in the Arctic.
Other
Absolutely! However, to maintain tranquility given the wind's ability to carry noise outside the igloos, we have an age restriction. When the property is booked by individuals, we are unable to accommodate children under 12. If the entire property is booked by one family or travel party, children as young as 6 are welcome.
Pets or animals are not permitted due to several reasons. One major factor is noise; to maintain a peaceful environment for all guests, keeping the surroundings quiet is essential. Furthermore, our property is frequented by various wild animals and birds, including hares, grouse, and other wildlife species. Additionally, some individuals might have allergies, and the presence of pets or animals could trigger discomfort or allergic reactions among guests. These guidelines aim to ensure a comfortable and enjoyable stay for everyone.
The straightforward answer is "No". In Norway, limitations on personal alcohol consumption align with national regulations overseeing alcohol sales and consumption. These restrictions are in place to comply with licensing requirements, control alcohol service, and maintain a safe environment for guests. As our property operates on an all-inclusive basis, we abide by these regulations. To ensure a smooth and compliant experience, we encourage guests to pre-order any specific requests they may have.
No, we are not a restaurant open for public, food is only served for guests staying in our igloos.